Cancellations and refunds
If you decide to cancel, please inform us by emailing us at firstname.lastname@example.org and then return the goods to us unopened and in their original condition. We will then refund your order. This applies to all our products. However, we regret that we cannot accept cancellations for items where the packaging has been opened.
If you prefer us to organise the return shipment, we will instruct our courier company to collect. We will notify you with the cost of this service, which will be deducted from the refund.