Online payment and
security
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The Island of Art website uses the Paypal
service to ensure secure transactions. No personal or payment
details are stored on the Island of Art web server.
We accept the following credit cards:
When you are in the secure pages the "padlock"
symbol indicating a secure site will be displayed prominently in
the browser window.
If you are using Netscape Communicator, the locked
padlock symbol will appear at the bottom left of the screen. Clicking
on this symbol will display further security information.
Alternatively, if you are using Internet Explorer,
the padlock symbol will display towards the bottom right hand side
of the screen. Double-clicking on this symbol displays security
information for the page.
If you have any queries or seek further reassurance,
please e-mail
our system administrator. Alternatively, you can telephone your
order on +44 (0) 1727 751446 or fax us on +44 (0) 1727 759507.
Returning Damaged goods
or wrong item
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Should we have sent you the wrong work of art, or
if our carefully packaged work of art arrive at your destination
damaged you must inform us within 7 days of receipt.
If you don't require replacement, you must return the goods to us
within 14 days of the date of delivery and we will refund the full
amount of the returned items plus shipping costs as long as a receipt
for the postage is enclosed with the goods. A Returns Form will
accompany all consignments and we ask that you complete this form
so that we can easily trace your original order.
Replacement of works of art is not always
possible of course (for example in the case where a numbered limited
edition has been damaged). In this case you are entitled for a
full refund.
This returns policy does not affect your statutory
rights.
Cancellations
and refunds
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Under the United Kingdom's Distance Selling Regulations, you have
the right to cancel the contract for the purchase of any item within
7 working days, beginning the day after the delivery date. If you
decide to cancel, please inform us by emailing us at info@island-of-art.com
and then return the goods to us unopened and in their original condition.
We will then refund your order. This applies to all our products.
However, we regret that we cannot
accept cancellations for items where the packaging has been opened.
If you prefer us to organise the return shipment,
we will instruct our courier company to collect. We will notify
you with the cost of this service, which will be deducted from
the refund.
Island of Art Ltd aims to ensure that all the information
on this site is updated and correct, we cannot be held responsible
for any loss, direct or indirect, resulting from use of this information.
We shall not be liable for and assume no responsibility for, any
damage to, or any infection by viruses, worms, trojan horses, or
anything else that may infect your computer equipment or other property
on account of your use the island-of-art.com site. Island of Art
Ltd accepts no responsibility for any linked sites not under our
control.
Please read our Terms
and conditions for full details.
Copyright 2003 Island of Art
Ltd.
The content within this site is strictly protected
by copyright. You may not download, reproduce, or distribute any
material on this site without our consent. You may use the information
for personal and home use only. Any unauthorised reproduction or
distribution of any information or data contained is a breach of
copyright protection and will result in legal action for damages.
Please read our Terms
and conditions for full details.
We are based in the historic city of
St Albans, Hertfordshire, England. Our address is:
Island of Art,
10 Langley Crescent,
St Albans,
Hertfordshire,
AL3 5RS,
United Kingdom
Tel: +44 (0) 1727 751446
Fax: +44 (0) 1727 759507
email: info@island-of-art.com
Click here
to send us any comments about this website.
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